NAPO Member, Lauren Mang shares her experience working with a treasured client and how a turn toward Buddhism immersed them in the power and liberation of being present:
I’ve had the pleasure of working with some really wonderful clients, but Katherine really stood out. She worked for years as a successful biochemical scientist and had a lot of wonderful things. After years of this lifestyle, Katherine sought real change. She turned to Buddhism and began not only practicing but teaching it.
Over three sessions, Katherine and I worked together to clear and review items within her condo. Some items Katherine had no attachment to, so the decisions were quick and easy. I was pleasantly surprised when Katherine agreed to let go of 75% of her items.
What I admired most about Katherine was how she handled
items from her ‘past’ life. With each, she’d have same reaction: take a breath, smile, and quietly exclaim, “Wow!” She’d hold the items for a moment, acknowledge their importance and the purpose they served, and then quietly say, “This is a part of my past. I’m ready to let it go.”
Katherine was so immersed in the now that fear and anxiety were not clouding her judgment of materialistic belongings. I said to her, “Katherine, you’ve let go of most of your shoes. Are you sure you don’t want to keep a pair for an evening out?” She thought for a moment before responding, “I think I’d like to treat myself to a new pair.”
Living in the present allows us to realize what we need in the moment. We are not left asking, “What if I need it in two years?” or “What if I finally lose the weight?” The simple answer is, you might not need it in two years (if you do, buy it). Or if you lose the weight, reward yourself with new clothes that you feel great in.
We don’t know what the future will hold, but the universe is ready and willing to provide what you need right now, just lean in. This means letting go of fear of the future, or anxiety/uncertainty over the past. Live in this moment, right now, and watch life become clearer and simple.
NAPO Member, Jan Lehman shares her “10 Weeks of Productivity” during NAPO GO Month. #GOMonth2018
In order to be productive, it’s important to understand what productivity means at its roots. Over the next 10 weeks, we are going to define productivity by breaking it down into the 10 most effective actions practiced by highly productive professionals.
Before we start with this week’s topic, here are some basic productivity concepts to get you started on your path to a more productive workday.
Productivity is about quality and value, not quantity and volume.
Productivity relates to the accomplishments in your day that have meaning and purpose.
Productivity is about achieving an end result that possesses integrity and value.
Productivity is about maximizing your most important resources: Time, Technology and Talent.
Productivity is about giving you more time and energy for the people and activities in your life that bring you joy.
Over the next 10 weeks, we’ll take a deeper look into the following topics leading you to optimal productivity. Let’s get started!
WEEK 1: DEFINE YOUR ISSUES AND GOALS
GOT ISSUES
Let’s face it. You’ve got issues. We all do. Whether you’re the CEO of a multi-million dollar corporation or a part-time employee of a non-profit organization, you have things that could be running more smoothly. Now that we have that out in the open, let’s figure out just what those issues are, and how they’re impacting your productivity.
DEFINE “DEFINE”
Defining your issues isn’t as simple as it may seem. It’s easy to point fingers at the people and processes that slow us down, but are they the real problem? I recently had a client (we’ll call him Bob) come to me with an issue. His employee (we’ll call him Joe) had an email problem. Joe just couldn’t seem to respond to email in a timely manner. His inbox was always overflowing, and requests were piling up. Bob hired me to coach Joe on how to manage his email more efficiently.
After spending several hours of Joe’s day walking through email management efficiencies, I was enlightened to find that Joe knew perfectly well how to manage his inbox. Email wasn’t Joe’s issue. Bob had failed to define the issue.
After taking a step back and observing Joe carry on with the to-dos of his day, the issue became strikingly clear. Joe, like so many others, had a time management issue. It wasn’t that he didn’t understand how to keep his inbox tamed; he simply didn’t have the time and hadn’t made it a priority.
QUIZ TIME
What did we learn about defining the issue?
A) Bob is a bad boss and should be demoted.
B) Joe is lazy and stupid.
C) Don’t assume the nature of an issue without investigating.
I hope you responded with C. Defining the issue can be just as much of a process as solving it, which is why this step is crucial. A wrongly stated issue can lead to even bigger problems, like hours spent on the wrong priorities, less revenue-impacting hours worked and even jobs lost.
We must become (or find others willing to become) explorers, observing the daily routine of ourselves and our employees, like cheetahs in the wild. Stand back, be quiet and let nature take its course. Amazing discoveries and insights are made at this stage, including defining the real issues.
GOALS AREN’T JUST FOR HOCKEY PLAYERS
Like defining the issues, discovering and mapping out clearly defined goals is an integral aspect of optimal productivity. Because there are numerous accessible resources on mapping out goals (think S.M.A.R.T goals), we won’t get into that now. Rather, I want to emphasize the importance of having a goal as the focus of each and every day.
Not only does having a goal force you to think about what your most important and impactful work is, but it also gives you a grand sense of accomplishment when you actually achieve your goal. Taking pride in your work and feeling a sense of accomplishment are significant characteristics of highly productive individuals.
WHAT’S TOMORROW’S GOAL?
Because I’m in the business of productivity, it would be intrinsically wrong for me to advise you to spend the first (and often the most productive) part of your day defining your goals for that same day. Instead, take a few moments at the end of your workday to identify your goals and priorities for the next day. These would be your short-term goals, like completing a particular project, responding to a defined number of emails or even just making it home on time to have dinner with your family or get in a good workout. Starting your day with a goal in mind, and not having to spend your most focused time deciding how to attack your workload is an immense time saver!
LONG-TERM GOALS
Ultimately your short-term goals will get you to your long-term goals. If your goal is to get promoted in the next 12 months, but you’re always behind on projects because your time is spent on meetings and email, you’re probably missing short-term goals. Taking the time to clearly define your goal for each day will lead you to accomplishing those long-term goals.
Of course, things happen and goals can shift and change as each day progresses. Don’t let that throw you off course. Take a deep breath and 5 minutes to re-evaluate what your plan of attack is.
As you work through defining your issues and goals, remember it takes time, but it saves more time in the big picture. Most importantly, don’t let your most valuable work fall to the wayside because of poorly defined or undefined goals and issues. Once the discovery is made, you’ll be amazed at how much more value and meaning will come out of your accomplishments and how impactful you can be!
The tragedy of life doesn’t lie in NOT reaching your goal. The tragedy lies in having NO GOALS to reach. – Benjamin Mays
One of my favorite pieces on growth and development is a YouTube video I came across about a year ago. The interview was given by Rabbi Dr. Abraham Twerski on “how a lobster grows.” You may be asking, what’s the punchline? It almost sounds like a joke: “So there’s this rabbi and a lobster”… however, this short lecture is one that I have sent to colleagues and friends. I have shared it with family…I have even shared it repeatedly with my daughters who, as young women entering their teenage years, are starting to experience many types of growth. Unfortunately, growth often causes discomfort.
Dr. Twerski talks about the lobster being a soft, squishy animal that lives inside a hard shell. It is protected, but stunted. The hard shell – its current state… its “normal” – actually prohibits its growth and development. As the animal grows inside the shell, it becomes squeezed, uncomfortable and stunted and finds itself under a tremendous amount of stress.
Personally and professionally, when we begin to feel stress, it is largely due to an uncomfortable situation in which we find ourselves. What causes that discomfort or stress? Many times individuals or organizations believe stress is a result of external forces exerting pressure, when really the discomfort is a result of the individual’s, or organization’s growth that is being stunted. So how does an individual or organization alleviate discomfort? Does it stop growing? Become static? Being static leads to certain death. Lack of growth means that the rest of the world is changing while the individual or organization is not. Does it mask the stress? Masking stress only compounds it and makes it worse – procrastination is the enemy of growth and productivity.
Therefore, the lobster is forced to break out of its shell and expose its vulnerability to the world… and ultimately grow. Once the lobster is exposed and opens itself up to the newness around it, it is able to develop, become stronger and more resilient and grow a new, tougher outer shell. Similarly, individuals and organizations alike experience some stress during a period of growth. It forces an analysis of current situations and change.
The lobster analogy for growth and development is universal. It is applicable to individuals and organizations alike. Whether it is big or small, change can be difficult. However, the inevitable reward for embracing change is incomparable. As the NAPO blog investigates the topics within this theme of “growth” it is a great opportunity to take a step back to identify areas of potential growth. Opportunities to develop and areas for improvement help the individual, the organization or even the nation, illuminate pathways to success.
Courtesy of Kahra Buss, Membership Communication Manager, NAPO
You thought you had trouble keeping your home organized; now you have to shrink your available space down to a mere 100th of that? With the airlines’ restrictions and charges on baggage, making efficient use of a 28”x 21”x 12” space (or smaller) will really exercise your organizing muscles! There are things you can do to make packing – whether for family vacation or summer camp – work better for you than it has in the past. Here’s how you can make the most of the little space you have (with partial thanks to AAA).
And once you’re up, up and away…
Click here to learn more about the author, Ellia Ryan.
Yes, there really is such a thing as Relocation Stress Syndrome!
Relocation Stress Syndrome, or RSS, was approved as a formal diagnosis in the early 1990’s. (And here you were thinking that everyone else must be so much better at relocating and that it was just YOU who weren’t handling this very well – not true!)
You are not alone if a relocation is stressing you out or making you feel like, perhaps, you’ve lost your marbles.
Although anyone can be impacted, the elderly are at greater risk of feeling the effects of RSS. Many NAPO professionals are skilled with organizing and managing relocations and the sometimes unpleasant side-effects. Some even specialize in senior moves exclusively!
Continue here to read more from NAPO Senior Move Management expert, Susan Osborne, as she describes the symptoms and strategies for facing this not uncommon relocation affliction.